top of page

Privacy Policy

Privacy Policy

Introduction.

Welcome to the Atelier LG website based on:

405-1625 Bourg-du-lac Street

Saint Adele

J8B 3A2 Quebec

UPDATED: NOVEMBER 11, 2024

This privacy policy aims to inform you about how we manage, collect and use your personal information, as well as the rights you have in relation to your personal information. We are committed to protecting your privacy and processing your personal data in a transparent and secure manner.

Cookies

Our website uses cookies to enhance your experience and analyze site usage. Cookies are small text files stored on your device during your visit.

We use the following types of cookies:

Essential or Necessary Cookies:

  • Session Cookies: These maintain your session active as you navigate the site, essential for its proper functioning.

  • Shopping Cart Cookies: If you shop online, these cookies remember the items you add to your cart to facilitate your purchases.

Functionality Cookies:

  • User Preferences: Remember your choices such as language, region, or other custom settings to enhance your user experience.

Performance Cookies:

  • Advanced Statistics: Collect information on how you use the site, such as the most visited pages, time spent on each page, and navigation paths.

  • Visit Source: We also collect information about the source of your visit, such as Google, direct access, Facebook, etc., to better understand how users find our site.

Technical Information:

  • Device Type: To tailor the site to your computer, tablet, or mobile.

  • Location: We collect data up to the city level to understand where our visitors come from.

  • Session Duration: To analyze the time you spend on our site.

  • Interactions: To know which buttons and links you click.

  • Recurring Visitors: To distinguish new visitors from returning ones.

  • Browser Data: Collect information about your IP address, the type and version of your browser, operating system, screen resolution, etc.

  • Payment Card Type: We also collect the type of card used during payment (debit, credit, Visa, Mastercard) to process your transaction.

Security Cookies:

  • Data Protection: Used to secure interactions with the site and protect your data from unauthorized access.

Cookie Management:

By continuing to use our site, you consent to the use of these cookies. You can disable cookies at any time by changing your browser settings, but this may affect certain site functionalities.

Protecting Your Data:

All data collected is processed anonymously and securely. We respect your privacy and are committed to protecting your personal information.

Contact Us

If you have questions about our use of cookies, feel free to contact us.

Collection of personal information.

We collect personal information such as your name, email address, postal address, telephone number, and other relevant information when you use our website, register for our service, or complete a transaction. Collecting this information allows us to provide you with our services and better meet your needs.

Use of information.

Your personal information is used to:
- Process your transactions and deliveries;
- Communicate with you about our products and services;
- Improve and personalize your experience on our site;
- Comply with our legal and regulatory obligations.

Consent

Your consent to the collection, use and disclosure of your personal information is obtained at the time of collection, unless otherwise required or permitted by law. You may withdraw your consent at any time, subject to legal or contractual constraints and reasonable notice.

Access and rectification

You have the right to request access to your personal information held by us, as well as the rectification of incorrect or incomplete information. You can exercise this right by contacting our Privacy Officer using the contact details provided below.

Louise Gosselin

atelierdelg@gmail.com

581-888-0792

Sharing and Disclosure

We only disclose your personal information to third parties when it is necessary to provide our services, meet our legal obligations, or with your explicit consent. We take all necessary steps to ensure that your data is treated securely.

Data Security

We implement technical and organizational security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

Cross-border data transfer

If we need to transfer your personal information outside of Canada, we ensure that adequate safeguards are in place to ensure the security of your information in accordance with applicable legislation.

User Rights

In addition to the right of access and rectification, you have the right to object to certain processing of your data, to request their deletion and to obtain the limitation or portability of data according to the situations provided for by law.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our website and, if substantial, you will be notified by email.

Contact

If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact our Privacy Officer at:

Louise Gosselin

atelierdelg@gmail.com

581-888-0792

bottom of page